Privacy Policy

1. Introduction

valimai.fit ("we", "us", "our") operates the valimai.fit website and provides gym management software. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, and other contact information
• Business Information: Gym/business name, location, and operational details
• Membership Data: Member names, contact information, and membership status
• Payment Information: Transaction records and payment details processed through our payment partners
• Authentication Data: OTP and other authentication information for account security
• Technical Data: IP address, browser type, pages visited, and other usage analytics

3. Use of Information

valimai.fit uses the information we collect in the following ways:

• To provide and maintain our services
• To process transactions and send related information
• To authenticate users and prevent fraud
• To improve our website and services
• To respond to your inquiries and customer support requests
• To send promotional communications (with your consent)
• To comply with legal obligations

4. Data Sharing & Third Parties

We may share your information with the following third parties:

• Payment Gateway Partners: Razorpay and other payment processors for payment processing
• SMS/OTP Vendors: SMS providers for authentication and notification services
• Service Providers: Third parties who assist in operating our website and conducting business
• Legal Requirements: When required by law or to protect our legal rights

We do not sell, trade, or rent your personally identifiable information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data subject to legal and operational requirements.

7. User Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of promotional communications
• Request information about how your data is used

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: